GRUBER Logistics

Teamleader Customer Care (m/f/d)

  • GRUBER Logistics
  • Fuori dal Trentino-Alto Adige
  • Full-time
  • 29.01.2024
  • Dettagli
  • Azienda

To expand our business in Turkey (sites in Istanbul and Izmir) we are looking for a Teamleader Customer Care (m/f/d) – International Road Freight Forwarding.

Core activities:

  • Coordination of the team’s activities and operational procedures
  • Contact with customers and carriers for shipment requirements
  • Handling of customers’ requests regarding the status of deliveries
  • Work alongside the operational team to organize road freight shipments
  • Transport document management & monitoring of the supply chain
  • Handling customer complaints and disputes

Requirements: 

  • Experience in the transportation and international freight forwarding industry
  • Exceptional customer service skills with strong communication competence
  • Organizational skills and problem-solving competence
  • Proactive behavior and positive appearance
  • Ability to work in a team and leadership skills
  • Stress resistance and determination
  • Good computer skills including MS-Office
  • Fluent in English, other foreign language skills are a plus

 

We offer an interesting field of activity in a dynamic and internationally active company.

Comune: TR – Istanbul
Contatto
Sig.ra Anna Marchetti
Indirizzo
Ora