Dr. Schär

IT Servicedesk Administrator (m/f/d)

  • Dr. Schär
  • Postal
  • Full-time
  • 12.02.2024
  • Dettagli
  • Azienda

We improve the lives of people with special nutritional needs.

In our 18 sites in twelve countries, we work for our mission and a global market. All over the world, people with special nutritional requirements trust in the expertise of Dr. Schär.
Visit our website www.drschaer.com and get to know our company!

For our Headquarters located in Postal, Italy we are looking for a IT Servicedesk Administrator (m/f/d).

You are looking for a new professional challenge in an international environment where you can unfold your full potential? Then take the next step in your career with us! An exciting field of activity is waiting for you – apply today and become part of our IT Servicedesk Team!

Your responsibilities:

  • Providing first-level technical support to users experiencing issues with hardware, software, and network systems
  • Classification and categorization of incoming users requests in our IT service management software
  • Resolving the issues directly when possible, or escalating them to the appropriate IT experts
  • Configure, support and maintain clients and peripheral devices
  • Setting up and configuring working places, new laptops and desktops
  • Collaborate in various IT projects
  • Create and maintain the relevant IT documentation
  • Occasional business trips to various company locations

Your profile:

  • Education in the IT field and / or relevant experience
  • Good knowledge of Microsoft Windows Clients Operating Systems, Android and iOS devices
  • Knowledge of hardware and software architecture of PC: terminology, components, function
  • Experience of user administration in Active Directory, Azure AD and Microsoft 365 is an advantage
  • Independent and problem-solving approach, excellent interpersonal and social skills, also in an international context
  • Excellent knowledge of the English language, additionally to Italian and/or German

Your benefits:

  • An international, innovative and appreciative working environment
  • Continuous personal and professional development in our Dr. Schär Academy
  • An individual “Onboarding Program”
  • Flexible working hours
  • Possibility of job shadowing, job rotation and intercompany exchange
  • Internal company canteen with meal allowance
  • In-house company kindergarten
  • Internal fitness program (e.g. Yoga, Pilates and Functional Fitness)
We look forward to receiving your online application or via WhatsApp!

Chi siamo

La sua competenza principale consiste nel riuscire a combinare esigenze alimentari specifiche con la gioia di vivere. Leader europeo nel settore dell’alimentazione senza glutine, dal 2013 produce inoltre alimenti dietetici rivolti a gruppi target nuovi con esigenze mediche specifiche.

Benefici per i dipendenti

Attività sportive e ricreative
Dr. Schär Academy
Asilo nido aziendale
Orari di lavoro flessibili
Sig.ra Natalie Holzner