E-commerce/Customer Care Internship (m/f/d)
Tasks & responsibilities
- Assist in handling B2C customer inquiries via phone, email and other channels
- Support the first level support for problems and general inquiries about companies, brands and products
- Become familiar with the entire process of our online shops (checkout, payment, delivery, returns and refunds)
- Support in the analysis of customer issues, questions and needs
- Assist with digital projects that directly connect with the end consumer
Profile
- University degree or high school degree in economics, languages or a related field
- Excellent English & Italian skills, German is a plus
- Communication skills
- Problem solving ability, positive and flexible attitude
- Reliability, organization and attention to detail
- Passion for mountain sports
If you are interested to work in a challenging, international and dynamic environment then apply now!
Chi siamo
Da Oberalp lavorano ca. 700 persone. L’azienda è conosciuta oltre i confini italiani come produttore di prodotti di alta qualità tecnica per gli sport di montagna. L’azienda è convinta che le avventure in montagna, lo sport e le attività all217;aperto siano il modo più sensato per trascorrere il tempo libero.Benefici per i dipendenti
Attività ricreative, sala fitness e palestra di arrampicata
Sconti dipendenti
Asilo nido
Mensa aziendale
Indirizzo
Via Waltraud-Gebert-Deeg 4
39100
Bolzano
