Payment System Support Specialist (m/f/d)

For our location in Bolzano we are looking for a Payment System Support Specialist (m/f/d)

YOUR RESPONSIBILITIES

• Handles Payment Terminal Support cases
• Remotely troubleshoots and fixes issues related to Payment Terminals
• Creates documentation for remote support colleagues for effective configuration and troubleshooting of payment systems
• Identifies bugs and reports them to SW development and suppliers
• Summarizes requirements to application development

YOUR QUALIFICATIONS & SKILLS

• Completed technical training or similar
• Knowledge of network technology
• Experience in customer support in the payment industry
• Analytical thinking and customer orianted
• Good communication skills
• Fluent in English

OUR COMMITMENT

• Innovative work environment in a young, dynamic team
• High-tech projects in the future-proof sector of e-mobility
• Opportunities for advancement in a growing company
• A wide range of further training opportunities
• Attractive bonus system and performance-related pay
• Additional company benefits