Customer Operations Assistant Amazon (m/f/d)

Customer Operations Assistant Amazon – part time 50% (M/F)

Tasks & responsibilities

• Amazon Client Management: Collaborate with the Amazon team to manage relationships and daily operations with Amazon
• Listing and Product Page Optimization: Work with the internal team to ensure that product pages on Amazon are up-to-date, accurate, and optimized to maximize visibility and conversions
• Promotion and Campaign Planning: Work with the marketing and sales team to develop and implement promotional strategies and campaigns on Amazon to increase sales and brand awareness
• Inventory and Shipping Management: Monitor and coordinate stock with the internal Sales Operation Team, shipments, and product availability at Amazon warehouses to avoid sales interruptions and ensure customer satisfaction
• Client Communication: Maintain regular communication with the Amazon team, responding to client requests and needs in a timely and efficient manner
• Problem Resolution: Handle together with the Sales Team any issues or disputes with Amazon effectively, seeking solutions that are beneficial to both parties

Profile

• High school diploma or bachelor’s degree
• Fluent in Italian and English
• Interest in analytic forms, numbers, and data government
• Capacity to work in a team, motivated and willing to learn
• Ability to work in a fast-paced, results-oriented environment

If you are interested to work in a challenging, international and dynamic environment then apply now!